Glass styles designed by Artist Michelle Copeland at ThistleGlass.com

Shipping

Thinking outside the box!

Shipping costs and rules are continually changing, and now shippers are a little slower than they used to be.
We pack and ship all retail orders within 1-2 business days! Of course, this excludes backordered glass because we need to make it first, but we do keep you informed on the ETA in every case.

Benefit from our combined 60 years of experience in glass shipping.
Here’s how we work to bring you fair pricing while maintaining safe glass packaging standards.

Shipping Methods:
We ship our glass via USPS, and occasionally UPS Ground. Tracking is provided with either shipping method.

Packaged with Care:
We prefer to recycle boxes if they are still in sturdy condition, and we recycle package fill as well.
This is not only mindful of the planet, but sometimes our glass is an odd shape, size, or weight and the flat rate boxes from the post office just won’t work.

We use USPS 2020 flat rate prices. We have held these prices as long as possible, but will need to consider an increase in 2022.
Here are the different shipping classes:
Jewelry = $4.20 for the first piece + $1.00 per each jewelry piece thereafter. So, it would cost $5.20 to ship 2 necklaces.
Small Flat Rate Box = $8.30 for the first piece + $2.00 per each piece thereafter.
Medium Flat Rate Box = $15.05 for the first piece + $2.00 per each piece thereafter.
Large Flat Rate Box = $21.10 for the first piece + $5.00 per each piece thereafter.

Examples of how our shipping prices are calculated when mixing glass types and sizes:
One necklace (jewelry rate of $4.20) + one candle holder (small flat rate box rate of $8.30) = $12.50
Oops, you forgot those earrings for Aunt Betsy! No problem, let’s look.
One necklace (jewelry rate of $4.20) + one candle holder (small flat rate box rate of $8.30) = $12.50 + $1.00 for Aunt Betsy’s earrings = $13.50 shipping total.

Thinking OUTside the Box:
How does all this factor in to benefit you? Here’s how we determine which box size to use.
When calculating what box size is needed, we choose the tightest fit for the glass, meaning the shipping price is as low as possible on our website.
Often times, we have a glass piece that is an inch too big for the typical flat rate boxes from the post office. Then,  bubble wrap can add up to 4″ to the needed box size, suddenly you are paying a bundle more for shipping when the weight is virtually the same.
This is when our box and packaging recycling program comes to the rescue! Yes, sometimes it is a gamble on our end, but it is worth it to get your glass to you safely. We can maintain lower prices by charging for the tightest fitting, less expensive box when we recycle boxes and packaging.

Our Standards are High because:
We want you to have a pleasant “Customer Happiness” experience with us!
We love glass and truly care that your glass arrives safely to its forever home.

I hope this explains our shipping a bit better, but if you still have questions, please reach out to us for help.